Sunday, 27 January 2013

Effective communication skills



When I first heard the term “effective communication”, several scenes pop up into my head. Two best friends were sitting on their sofa and talking with each other, businessmen were negotiating with their contracts. Effective communication is essential to our life. Therefore, learning effective communication skills are important to us. Although some people claim that words are more essential in making the communication effective than nonverbal signs. They failed to consider that in fact the nonverbal communication sometimes is as important as or even more important than verbal communication in effective communication skills. I will illustrate it in three aspects in the following paragraph.

“E”, stands for efficiency, nonverbal communication would help to improve the efficiency of communication, for example, when someone ask for a direction, you would like to draw a map or point in the direction of the location instead of describing it. “A”, means assist, body language would assist the words and enable people to have a better interpret on content of the speech. “R”, is to help people become more relate with each other, nonverbal communication is better than verbal in sharing feelings. It makes people become closer to each other, for instance, a hug from old friend and a high five with teammate after a success, they both bring people closer. Lastly, “E.A.R” here has the same spell with ear, ear is the organ of listening and listen contributes crucially in effective communication. It would let you understand others in their own perspective and eliminate the misunderstandings. Hence, I believe if we would express ourselves with the combination of verbal and nonverbal communication and listen to others carefully, the communication will be more effective and people will perform better at workplace and get closer with their friends and families.