Wednesday, 13 February 2013

Resolving Interpersonal Conflict


Human is an intelligent animal that normally uses their own way to solve problems and not depend on someone else, however, when their thoughts regarding how to solve problems do not match, it gives rise to conflict between people. I will illustrate a real interpersonal conflict situation in the following paragraph.

I am involved in King Edward VII Hall basketball team. Basketball as a team sport, it requires the members in the team to work closely with each other and to achieve the same goal, which is to win the game. Therefore, some conflicts may be raised when the teammates are using different ways to approach to that goal. During one of our friendly matches, a conflict raised between our team captain and another player we call him CH here. Before the game began, captain announced the strategy for the offense in the game. However, CH spotted a major defect in this strategy which would make offense less inefficient. Instead of voicing out his suggestions on strategy, CH chose to ignore the strategy and played in his own way. His behaviors caused a big confusion in cooperation in offensive side. During the time out, CH could not tolerate the blames from the captain and finally pointed out the defect of the strategy, whereas, the suggestion from CH now was only regarded as an excuse for why he did not follow the strategy and was not accepted by the captain at all. CH had been substituted and due to the defect in strategy, we were lack of efficient ways to score which resulted that we lost game.  

In this situation, interpersonal conflicts were caused by three faults made by CH. Firstly, He ought to state the defect of the strategy while captain announcing it immediately, then all team members are able to discuss on how to improve the strategy on the spot. Secondly, even with a great disagreement on the strategy, he should not do the individual play and disrupt the cooperation in the team. Thirdly, he should not mention that defect during the time out. It would not only enhance the conflict between the Captain and him but also affect the determination of wining the game for other players in the team. Players would be distracted when the strategy did not work well and began to doubt the feasibility of the strategy as well. Although CH and Captain both original intensions are the same which is to win the game, the three faults made by CH caused an interpersonal conflict between him and Captain. Moreover, it caused a lose-game consequence to the team. Hence, in order to avoid such conflict, CH should raise the problem of the strategy before the game start. Everyone in the team would consider the problem and give a better solution for it. Even if CH hardly find an appropriate chance to point it out, CH should follow the strategy first as all team members are following it, then find a suitable time to indicate the problem politely to the teammates and captain and explain why it is a problem, meanwhile, CH would provide a concrete solution for the problem if possible. I believe, if CH handles this situation in this way, interpersonal conflict will be avoided and probably we will also win the game. Hence, an appropriate way of handling and resolving interpersonal conflict is very important in our daily life.

Here I leave some questions to the readers. In this situation, was this interpersonal conflict only caused by CH? Did captain and other teammates do anything wrong? What should they do to prevent this interpersonal conflict occurring if they were doing some wrong?

2 comments:

  1. Hi Yinglong,
    I feel that this interpersonal conflict started mainly due to CH's action. It may have been prevented if he had shared his views when the team was discussing the strategy. It will most likely be more effective for them to work together than him working alone. In my opinion, he should also stick to the plan once it had been decided as team work is very important in a team game.
    It is reasonable for the team mates to be angry due to CH's actions. However, I feel that they should be more open-minded to his suggestion when he said that there is a defect in their plan. By doing that, they may have higher chance of winning.

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  2. a conflict raised - conflict arose, surfaced.Overall well written- interesting.

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